PRIVACY
POLICY 22-05-2018
Quickdraw Supplies Limited (Quickdraw) is a company incorporated in England. The terms, refer to Quickdraw Supplies Limited.
The
purpose of this statement is to set out how we use personal information that we
may obtain about you. By registering as a user of the services provided by
Quickdraw and by using the Quickdraw web site generally, you agree to this use.
We take your data protection seriously and would like
you to know how we look after and protect the data that you send to us.
We will never sell your data or pass it on to any
third parties except, in the course of providing the
agreed services to you.
In order to
provide these services to you, we use a number of sub-processors who may have
access to your data. We want to be clear and transparent with you about the
sub-processors we use and what we have done to ensure that they take your data
protection as seriously as we do.
Royal Mail, Hermes, Uk mail, DPD but not limited to are all used to for full
our agreement with you to deliver your order.
In line
with our obligations under the General Data Protection Regulations (GDPR), we
have obtained copies of all our third party suppliers
for their Privacy Statements to ensure they are also compliant.
When you
register and use this site you will be asked to provide certain information
such as your contact details. We will store this data and hold it on computers
or otherwise. We will use this data to fulfil our agreement with you.
We may
use information that you provide or that is obtained by us:
(a) To register you with our web site and to administer our web site services.
(b) for assessment and analysis (e.g. market, customer and product analysis) to
enable us to review, develop and improve the services which we offer and to
enable us to provide you and other customers with relevant information through
our marketing programme. We may use your information to make decisions about
you using computerised technology, for example automatically selecting products
or services which we think will interest you from the information we have. We
may inform you (by e-mail, telephone, text message, mail or otherwise) about
products and services which we consider may be of interest to you. If you do
not wish Quickdraw to use or share your information for marketing purposes,
please tick the opt-out box provided when registering.
(c) For the prevention and detection of fraud.
(d) To administer any prize draws or competitions you may enter.
We may
give information about you to the following, who may use it for the same
purposes as set out above:
a/. to employees and agents of Quickdraw to administer any accounts, products
and services provided to you by Quickdraw now or in the future;
b/.
agents who profile your data so that we may tailor the goods/services we offer
to your specific needs;
We may
also disclose your information:
a. to
anyone to whom we transfer or may transfer our rights and duties under our
agreement with you;
b. if we
have a duty to do so or if the law allows us to do so.
To enable
us to monitor and improve the site, we may gather certain information about you
when you use it, including details of your domain name and IP address,
operating system, browser, version and the web site that you visited prior to
our site.
New
technologies are emerging on the Internet that help us to deliver customised
visitor experiences. In particular, there is a
technology called “cookies” which may be used by us to provide you with
customised information from our web site. A cookie is an element of data that a
web site can send to your browser, which you may then store it on your system.
Cookies allow us to understand who has seen which pages and advertisements, to
determine how frequently particular pages are visited and to determine the most
popular areas of our web site. Cookies also allow us to make our web site more
user friendly by, for example, allowing us to save your password so that you do
not have to re-enter it every time you visit our web site. We use cookies so
that we can give you a better experience when you return to our web site. Most
web browsers automatically accept cookies. You do not have to accept cookies,
and you should read the information that came with your browser software to see
how you can set up your browser to notify you when you receive a cookie, this
will give you the opportunity to decide whether to accept it.
We may
supplement the information that you provide to us with information that we
receive from third parties.
We
endeavour to take all reasonable steps to protect your personal information,
however, we cannot guarantee the security of any data you disclose on-line. You
accept the inherent security risks of providing information and dealing on-line
over the Internet and will not hold us responsible for any breach of security
unless this is due to our negligence or wilful default.
You have
the right to see personal data (as defined in the Data Protection Act) that we
keep about you, upon receipt of a written request and payment of a fee. If you
are concerned that any of the information we hold on you is incorrect please
contact us.
Please
note that any products and services are supplied subject to our standard Terms
and Conditions.
Disclosure
We may disclose the information for the purpose it was collected. Where
additional information is required the information may be disclosed after you
have given your consent You have specific rights in connection with personal
information: request access to your personal information; request correction of
the personal information that we hold about you; request erasure of your
personal information; object to processing of your personal information where
we are relying on a legitimate interest; request the restriction of processing
of your personal information; request the transfer of your personal information
to another party and the right to withdraw consent.
Complaints
Privacy complaints are taken very seriously and if you believe that we have
breached your privacy you should in the first instance write to our DPO Mr
Steve Jones at dpo@qdsupplies.co.uk stating the details of your
complaint. We would ask that you provide us with as much detail as possible to
allow a thorough investigation. Your complaint will be acknowledged within 24
hours and we aim to resolve any complaint within 5 working days. However,
depending on the complexity of the complaint and availability of clients or
external agencies it may on occasions take longer. Should your complaint show
that we have breached our duty of care we will report the breach to the
Information Commissioner’s Office. If you are not satisfied by our response you
may complain to the ICO.
https://ico.org.uk/for-organisations/report-a-breach/personal-data-breach/
How do I change any details stored on Quickdrawsupplies.com?
To change any of your registered details on Quickdrawsupplies.com, click on ‘My
Account’ and then enter your Username and Password before clicking ‘login’.
Once logged in to ‘My Account Details’, make the required adjustments and then
click ‘Continue’ to exit.
Contact Us
If you have any comments or queries in connection with our privacy policy or to
resolve any disputes, please contact us by email: dpo@qdsupplies.co.uk or tel:
023 80669628.
